The Information Technology Infrastructure Library (ITIL) is a set of practices for IT Service Management (ITSM) that focuses on aligning IT services with the needs of business.   As a part of this focus,  It is important that IT defines the applications and components that provide valid business functions as IT Services as part an IT Service Oriented structure.

Altus Technologies Corporation can help you with this definition.     Using interviews,  and other tools such as the “Altus IT Service Design Catalog” we can help you collect, define and organize the services your IT organization provides.